Crown Promenade Perth and the Atrium breakfast buffet — His & Hers Reviews feature artwork
Experiences

Crown Promenade Perth & Atrium Buffet

Crown Perth, Burswood, Western Australia

Is Crown Promenade worth booking for a Perth staycation—and can anyone truly get their money's worth at Atrium Buffet? His & Hers check in, order room service and put the full experience to the test.

Introduction

There's something about checking into a hotel that immediately feels like an escape—even when you haven't left Perth.

For this His & Hers staycation, we checked into Crown Promenade Perth, ordered the obligatory room service and visited Atrium Buffet for breakfast the following morning.

Here's how the complete experience measured up from both sides.

His Review

Crown Promenade Perth & Atrium Buffet

Clay Darius

Clay’s star rating to follow

There’s something about arriving at a hotel that I’ve always loved.

Even before you’ve seen the room, eaten the food or experienced the facilities, there’s that first little moment when you walk through the doors and get a sense of what kind of stay you’re about to have.

And that was certainly the case with Crown Promenade.

We stayed at Crown Promenade for a little Perth staycation and also had breakfast at the Atrium Buffet the following morning. So rather than simply reviewing the room, we wanted to look at the whole experience, arriving, staying, eating, relaxing and, most importantly, deciding whether we’d actually recommend it to someone else.

1. First impressions start with the lobby

Our initial reaction was really positive.

The lobby was clean, inviting and had that unmistakable hotel feeling that I absolutely love.

We arrived quite late in the evening and, after a long day, we were both pretty tired. But there’s something about walking into a beautiful hotel lobby that immediately perks you up.

I always think the smell of a hotel lobby is a bit like meeting someone for the first time and noticing their perfume or cologne. Before they’ve even said anything, you’ve already formed an impression.

And Crown Promenade made a good first impression.

It felt polished without being overly pretentious, welcoming without trying too hard, and exactly what you want when you’re checking into a hotel for a little escape.

2. The room. Comfortable, clean and exactly what you’d expect

The room was clean, tidy and well presented, with all the usual features you’d expect from a good hotel room.

There was also a sitting area with a couch, which I really liked. It gave the room a little more space and made it feel like somewhere you could actually spend some time rather than simply somewhere to sleep.

It would be a great little spot to sit and read a book, have a drink, watch some television or, let’s be honest, have a cheeky nap. 😂

The bed itself was probably a little too soft for my personal taste. I know plenty of people absolutely love a soft hotel bed, but I’m someone who likes a little more support underneath me.

And then there was the view.

Now, I’m going to be brutally honest here.

Our stunning view was… the car park. 😂

But you know what? I’m not going to hold that against the hotel.

You’re not really staying at Crown Promenade to spend your holiday staring out the window. The important thing is that the room was comfortable, clean and functional, and it delivered what we expected from the price point.

3. The experience. A nice little escape

Overall, our experience was very good.

I think Crown Promenade works particularly well as a nice little staycation. It gives you the feeling of getting away without actually having to go anywhere.

The pool and gym facilities are a great reprieve from being in the room, and they give you another reason to get out and enjoy the hotel rather than simply checking in and spending the night inside.

I imagine the pool would become particularly popular during the warmer months, especially with families, so if you’re looking for a quiet, secluded pool experience, this probably isn’t necessarily that.

But if you’re looking for somewhere to relax, cool off and let the kids burn off some energy, it definitely ticks the box.

We also ordered room service, because obviously a hotel stay isn’t complete without ordering something to the room.

We went for a pizza and a Wagyu beef burger, and both were beautiful.

The only little criticism would be the chips, which had become a little soggy by the time they arrived.

But honestly, I’ll take slightly soggy room-service chips over having to leave the room and find food at the end of a long day any time. 😂

4. Atrium Buffet….Come hungry!

The following morning, we made our way down to Atrium Buffet for breakfast — and as far as hotel buffets go, it was beautiful.

There is a lot of food.

And I mean… a LOT. 😂

There’s plenty of choice, everything is presented beautifully and there’s something for just about every kind of breakfast person.

Whether you’re after something sweet, something savoury, a traditional cooked breakfast or you simply want to wander around and sample a bit of everything, Atrium certainly gives you options.

But this is where we have to add a little bit of a His & Hers disclaimer.

Both Paula and I have had gastric sleeve surgery, so a buffet isn’t necessarily the best value for money for us personally.

The whole appeal of a buffet is, obviously, that you can eat as much as you want and try a huge variety of things.

And while that sounds fantastic in theory, when you physically can’t eat very much, you can end up paying for a whole lot more food than you’re actually capable of enjoying.

So if you’re going to Atrium, go hungry! 😂

Seriously.

This is one of those places where you want to arrive ready to eat, because there is an enormous amount of food available and you’ll want to make the most of it.

For us, the food itself was great. The issue wasn’t quality, it was simply that our stomachs weren’t particularly interested in getting involved in the buffet experience to the extent our eyes were. 😂

And honestly, that’s part of the fun of doing these reviews.

Something can be excellent and still not necessarily be the best value for everyone.

If you’re someone who loves a big breakfast, enjoys variety and can really make the most of a buffet, you’ll probably have a fantastic time.

For Paula and me, it was more a case of looking at all that beautiful food and thinking:

“Well… that’s ambitious.” 😂

5. The value, Is it worth the money?

This is where hotel reviews can become a little tricky because prices at Crown can change significantly depending on the day, events happening at the complex and the time of year.

At the moment, rooms can average around $337 per night, although cheaper deals can certainly be found. Crown is currently advertising offers from around $279 per night, and Crown Rewards members can also access personalised discounts and offers.

So our advice here is simple:

Don’t necessarily pay the first price you see.

Have a look around, check Crown’s current offers and see what Crown Rewards is offering before you hand over your money.

At the right price, we think Crown Promenade represents pretty good value for a short Perth getaway, particularly if you’re going to take advantage of everything around you.

And if you’re planning on adding breakfast at Atrium to your stay, factor that into the overall cost and think about whether a buffet actually works for you.

For big breakfast eaters? Absolutely.

For people like us who can only manage smaller portions? Maybe not quite such a bargain.

6. Would we return?

Absolutely.

Would I call Crown Promenade the perfect staycation?

Probably not.

But I think it is a very good family-friendly getaway, particularly if you want somewhere that gives you plenty to do without having to get back in the car.

You’re close to some great bars and restaurants, there’s live entertainment just a short walk away, and during the warmer months the pool becomes another great option for families wanting to relax and spend some time together.

And that’s probably what I like most about Crown Promenade.

It doesn’t necessarily try to be the most luxurious or intimate hotel experience in Perth. Instead, it gives you a convenient little escape where there is plenty happening around you.

For couples, families or anyone wanting to have a night away without actually going away, Crown Promenade is definitely somewhere we would recommend.

Our His & Hers verdict

Clay: A comfortable, clean and convenient stay that does exactly what you expect it to do. The room was good, the facilities were enjoyable, the location gives you plenty to do and the room-service food was genuinely good. The bed was a little too soft for me, the view was of the car park, and I’m still recovering from the betrayal of those soggy chips.

Hers Review

Crown Promenade Perth & Atrium Buffet

Paula Parore

Hers Rating: 4/5

Sometimes you don’t need to fly anywhere—you just need one night away, a hotel bed, room service and enough time to pretend you don’t have responsibilities.

This time, our little Perth staycation took us to Crown Promenade, followed by breakfast at Atrium Buffet.

CROWN PROMENADE

Crown Promenade has a more classic feel than Crown Metropol, but it remains a lovely option for families, couples and anyone wanting the Crown experience while being a little more budget-conscious.

Room prices vary depending on the date and what is happening around Perth, but Crown’s current accommodation offers start from approximately $279 per night. Crown Rewards members may also receive personalised hotel rates and discounts, so it is definitely worth signing up and checking your offers before booking.

The location is one of Promenade’s biggest strengths. You’re within easy walking distance of the restaurants, casino, Crown Theatre and the rest of the Crown precinct.

If you enjoy a little gamble, everything is close by. If gambling isn’t your thing, you can have dinner, see a show, enjoy the bars and wander around looking at the fancy cars outside Crown Towers while deciding which one would best suit your imaginary billionaire lifestyle.

That last activity is one of my personal favourites.

CHECK-IN AND SERVICE

You can check in online, which saves so much time and makes arriving incredibly easy.

However, the staff still deserve their moment. Everyone we encountered was wonderfully kind, patient and efficient. The service felt warm and genuine from the moment we arrived.

Also, has everyone noticed that Crown has its own signature scent?

The entire complex has a very distinctive fragrance. I’m not sure what it is, but I like it—and it immediately makes you feel like you have arrived at Crown.

THE ROOM

Our room was clean, comfortable and had everything we needed for an overnight stay.

The bed was comfortable, and there were extra pillows waiting in the wardrobe—which always earns bonus points from me.

The room was also wonderfully quiet. We couldn’t hear our neighbours or any distracting noise coming from the rooms around us, so we had a peaceful night.

The Wi-Fi worked well, and the shower pressure was decent. It wasn’t the kind of pressure that changes your life, but it did the job perfectly well.

My main room request would be a Smart TV.

I honestly cannot remember the last time I deliberately sat down to watch free-to-air television. Let me log into Netflix and continue the series I’ve already watched six episodes of without Clay, please.

Room cleanliness: 4/5

IN-ROOM DINING

Of course, we had to try room service. It would have been irresponsible not to.

We ordered the wagyu burger with fries and a prosciutto pizza. The burger was genuinely delicious, and we really enjoyed the pizza too.

Unfortunately, the chips were a little dry and stale by the time they reached us, which brought the overall experience down slightly. That said, the main meals were tasty and satisfying.

In-room dining is definitely at the higher end price-wise, but really, it’s like placing a boujee Uber Eats order—except you don’t have to meet the driver awkwardly in the hotel lobby wearing your pyjamas.

As an occasional staycation treat, there is something lovely about ordering dinner, getting comfortable and having it delivered directly to your room.

If you’re being more budget-conscious, you definitely won’t go hungry. You can walk over to Crown’s new Urban Food District, which has a range of casual options in a lively, family-friendly setting. There are also familiar takeaway choices downstairs, including McDonald’s, Subway and Noodle Box.

So you can choose the full room-service experience, explore the Crown precinct or grab something quick and affordable. There are options for both the staycation splurge and the “we’ve already spent enough money today” budget.

Also worth knowing for the serious soft-drink people: Crown is a Pepsi-branded venue. I understand this information will be very important to some of you.

In-room dining: 3/5

THE POOL AREA

The Promenade pool area is smaller and more understated than the pool areas at Metropol and Towers—but on this occasion, that worked beautifully in our favour.

It’s still winter, so there was absolutely no swimming happening from me. However, there were hardly any other people around, which meant we practically had the entire poolside area to ourselves.

Sitting outside and enjoying a beautiful day in the sun was exactly what we needed.

Small pool, peaceful surroundings and no fighting for a sun lounge? I’ll happily take it.

IS IT GOOD FOR FAMILIES?

Absolutely.

We have brought our grandchildren here before, and they loved it. For them, it wasn’t simply staying overnight in a hotel—it was getting to experience a proper Crown staycation.

The hotel, pool, restaurants and simply walking around the Crown precinct made it feel like a special little holiday without leaving Perth.

Promenade is a practical option for families who want that Crown experience while keeping the accommodation spend a little more sensible.

ATRIUM BREAKFAST BUFFET

Atrium offers a huge variety of breakfast choices, including sweet and savoury favourites, Indonesian dishes, Asian selections and traditional Western breakfast options.

There really is something for almost everyone, and the range makes it especially good for groups or families with different tastes.

The service was attentive, and the large variety is where Atrium really shines. I didn’t have a coffee during this visit, so I can’t honestly review it—but the Lobby Lounge usually delivers when I need a proper coffee fix.

Now, let’s discuss buffet mathematics after gastric sleeve surgery.

People who have had gastric sleeve surgery basically eat tapas-sized meals, so a buffet is actually brilliant for variety. I can sample a little bit of everything—I just have absolutely no chance of eating my money’s worth.

Financially questionable, but emotionally satisfying.

That’s between me, my stomach and my bank account.

ATRIUM RATINGS

Food quality: 3/5

Service: 4/5

Variety: 5/5

Value for a normal appetite: 5/5

Value after gastric sleeve surgery: Please refer to my stomach and bank account.

PROMENADE OR METROPOL?

Metropol is still my personal favourite.

We regularly gig at the Lobby Lounge, so staying at Metropol makes everything incredibly convenient for us. I also love its facilities, atmosphere and beautiful pool area.

However, Promenade is a lovely and generally more budget-conscious alternative. You still receive excellent service, a comfortable room and a brilliant location within the Crown precinct.

It isn’t about one hotel being “good” and another being “bad”—they simply offer different experiences and suit different budgets.

The Hers Verdict

Crown Promenade delivers a comfortable and convenient Crown stay without needing to choose the most luxurious—and most expensive—option in the precinct.

The rooms are clean and quiet, the beds are comfortable, the service is excellent and the location is difficult to beat. It works particularly well for families, theatre weekends, dinner dates and easy Perth staycations.

Would I stay again? Absolutely—especially with a Crown Rewards discount.

Would I still like a Smart TV and fresher chips next time? Also absolutely.

HERS RATING: 4/5

Two perspectives. One stay.

The His & Hers Verdict

Crown Promenade is a comfortable, convenient and family-friendly option for a Perth staycation. Its location, warm service and easy access to the wider Crown precinct make it especially suitable for families, couples, theatre weekends and short local escapes.

Atrium Buffet offers excellent variety and strong value for guests who arrive ready to make the most of it. For smaller appetites—including ours after gastric sleeve surgery—the value becomes a little more questionable, although the variety still makes the experience enjoyable.

Would we return? Absolutely—especially with a good Crown Rewards offer.

Disclosure: His & Hers Media booked and paid for this stay, room service and buffet breakfast independently. Our reviews are never influenced by advertising or commercial arrangements — read our disclosure policy.

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